the loyalty company
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Loyalty in practice

A reason
to return.

Explore the details behind a stronger program.

Program design

Benefits with purpose.

A concept program. A clear next goal at every tier.

Status is earned, not selected.
SILVERGOLDPLATINUM
TIER
northCOFFEESILVER
MEMBER / 001
northCOFFEEGOLD
MEMBER / 001
northCOFFEEPLATINUM
MEMBER / 001
How customers advanceJoin and make a first purchaseReturn and spend enough to reach the next tierReach the highest annual spend or visit threshold What they unlockA welcome reward and a reason to returnFaster earning and member-only rewardsPriority access and premium rewards

Thresholds and benefits are tailored to your business.

Built around your business

Built for your business.

Different customers. Different reasons to return.

Retail playbook

Bring the next purchase forward.

Reward the second visit, then use category and frequency signals to keep the relationship active.

Behavior
Purchase again within 45 days
Primary metric
Repeat purchase rate
NORTH COFFEE · PURCHASEMember recognized
Flat white + pastry$8.50
+8 points added
Repeat purchase rateIllustrative trend

The outcome to prove

Repeat revenue,
made measurable.

Measure what matters: repeat revenue and contribution after rewards and costs.

Illustrative merchant model. Actual results depend on the baseline, offer economics, participation and execution.

Illustrative 12-month member revenueBase → managed program
Annual sales$0k
Annual net contribution+$0k
Conversion lift+0%
$231k
Visit frequency+5.0%
Average order value+3.0%
Reactivation+2.0%

Let’s build what’s next

Ready for more?

Let’s talk